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Maintaining the Highest of Standards
G.I.E. offers the unique capability to provide multiple types of service.
Your orders can be placed either over the phone, or online with one of our knowledgeable staff members.
Service/Exchange
G.I.E. exchanges a newly serviced and calibrated vaporiser for the customers vaporiser.
Service/Turnaround
Customer sends in the vaporiser to G.I.E. G.I.E. services and calibrates the vaporiser and ships back to customer.
Vaporiser Service/Exchange
G.I.E.’s vaporiser service/exchange program performed at our state-of-the-art ISO 13485:2016 service centre provides the customer a quick and easy solution to maintain their vaporiser compliance. Our exchange program is ‘like for like’ meaning the customer will request a fully serviced and calibrated vaporiser that will be sent directly to the hospital, surgery centre, clinic, or biomedical department.
Once the customer has received their newly certified vaporiser, they will use the prepaid shipping label and customized packaging to return their vaporiser of the same series, agent, filler, and mount.
G.I.E. can service and calibrate vaporiser types across the line. Our unique service exchange program allows for:
- Little to no operating room downtime - elimination of valuable anaesthesia wastage
- Maintaining vaporiser compliance - ensures vaporiser clinical accuracy
- Patient safety
- Employee health and safety
Vaporiser Service/Turnaround
Do you need an option to have your vaporiser serviced and calibrated but do not want to participate in the exchange program? G.I.E. offers a vaporiser turnaround service.
G.I.E.’s Service/Turnaround program includes:
- G.I.E. provides customized packaging and ships to the customer
- Once the packaging is received the customer can ship their vaporiser back to G.I.E.’s state-of-the-art service centre using the provided pre-paid shipping label
- G.I.E. will service and calibrate the vaporiser and return to the customer
The Service/Turnaround program is ideal for hospitals, surgery centres, clinics and biomedical departments that need to maintain serial number traceability throughout.
